Conversation Lab
Rehearse difficult conversations by voice or text with a realistic counterpart, then receive a scored debrief.
For organisations developing managers and teams
Help your people turn workplace learning into everyday skills.
Give your managers and teams somewhere to practise difficult conversations, negotiation, networking, listening, and decision-making. Realistic AI scenarios and individual feedback help them prepare for situations they face at work, and keep practising after training.
Performance review, in progress
“Why am I only hearing this now?”
Them
I thought I was doing fine. No one said anything before now.
You
That's fair, and I should have raised it sooner. Can we look at the last three reports together?
A difficult moment. A chance to practise before it happens.
The Labs
Six practice spaces.
Negotiation Lab
Practise holding a position across several rounds while the other side pushes back.
Networking Lab
Practise introductions and group conversations, including exchanges with two people at once.
Listening Lab
Practise hearing what is actually being said before responding.
Thinking Lab
Work through decisions, problems, and plans with guided challenges and practical thinking tools.
Skills Lab
Short, focused drills that build the language and responses the other Labs call for.
Why now
AI can draft the email. It can't sit in the room.
Many teams now use AI to help with emails, reports, and proposals. But when a client pushes back, a team member gets upset, or a negotiation stalls, there is no draft to fall back on. What matters is what they say, live, in the moment. BAGC6 Labs gives them somewhere to practise it.
How the Conversation Lab works
A private rehearsal room for difficult conversations.
01
Speak it or type it
Choose a realistic situation and rehearse with an AI counterpart. Use voice or text to practise your response to questions, emotion, and pushback.
02
Review your debrief
The Conversation Lab provides a scored debrief with feedback on your approach and suggestions for what to practise next.
03
Try another approach
Return to the situation, adjust your response, and rehearse again before you have the conversation for real.
Feedback differs by Lab and activity. Each practice space supports the skill being rehearsed.
After the workshop
Turn learning into everyday practice.
Learning an approach is one step. Applying it when a colleague pushes back, a negotiation stalls, or a decision becomes difficult takes practice. BAGC6 Labs provides a place to keep rehearsing after the workshop, explore different responses, and use private feedback to guide what to practise next.
Pair BAGC6 Labs with a facilitated workshopWhy practice matters
Development needs room for practice.
Research on leadership development supports practice, feedback, and learning spread over time as elements of effective training.
Lacerenza and colleagues (2017), a meta-analysis of 335 independent samples. Read the research
This research informs the approach to practice. It does not evaluate BAGC6 Labs.
Inside the Conversation Lab
See what your people receive.
This three-page example includes scores, detailed feedback, both people’s needs, and a suggested response to practise.
In this fictional scenario, a manager speaks to James, a junior colleague, about repeated errors in weekly reports. James responds with a resistant tone.
Selected excerpts from an actual AI-generated Conversation Lab debrief, based on a fictional practice scenario. Feedback differs by Lab and activity.
Steady Under Pressure, But Softer Than Needed
A strength
You responded to James's self-awareness at the end by opening the door to a practical solution, which moved the conversation toward resolution rather than leaving it in the problem.
What to practise next
Next time, lead with the concrete observable facts, name the actual impact on the team, and state the standard you need met, all before you invite their perspective.
Both sides of the conversation
Your needs
Certainty and contribution
James's needs
Significance and connection
Selected excerpts from the original debrief. Needs are the AI's interpretation of this exchange.
For your organisation
Practice for your people. Licensed to your organisation.
- Access for your team. We agree the Labs, participants, and licence arrangements with your organisation.
- Private practice. Your organisation does not receive individual Lab conversations or scores.
- Start with a pilot. Discuss a focused trial for one team before deciding on wider access.
Designed by Maria Fuentes, Performance Strategist and workshop facilitator.
Arrange a conversation
Make practice part of your people's development.
Tell us about your organisation and the workplace skills your people need to develop.
Discuss access for your team, or start with a focused pilot.